Need Assistance? Need Assistance?

Computing Services Help Desk Portal
Support for computers, audio-visual equipment, Moodle, MFPs, security and phones.

Online Support: Click image above, use your SMC Wired credentials to login and complete an online support request;

Phone: 269-782-1230
Monday-Thursday: 7:30 a.m. - 8 p.m.
Friday: 7:30 a.m. - 5:00 p.m.


SMC Re-Wired SMC Re-Wired

What's Inside SMC Wired

Before you Sign in, take a view minutes to look over the Home, Directory, Event Calendar and Maps tabs. These areas were made available to the public for quick reference, however, after you Sign in, look for these tabs on your top navigation bar as well.

Here's what you will find inside:

  • My SMC Wired tab with Dowagiac and Niles weather, a dictionary app and the What's New in Wired channel so you can keep up-to-date on changes in SMC Wired. Visit this tab often to "stay connected".
  • Faculty Services tab (available for faculty and staff only) provides access to familiar semester resources ppresented in a stream-lined interface.
  • Use the drop-down menu on the Student Resources tab to access

    • Bill and Payment Center to view and pay your bill, set up payment plans, pay housing;

    • Bookstore online to purchase books and merchandise;

    • Papercut for printing;
    • Employment Opportunties to view campus jobs;
    • Moodle to access online course area for registered courses;
    • My Financial Aid access information pertaining to your financial aid at SMC;
    • Student Quick Links for quick access to important links; and
    • Student Dashbard to view your SMC records
  • My Resources tab is available for all Wired users. This tab provides multiple ways to quickly find what you are looking for and is customized just for you.  Use the Search, Category Navigation or the Subject Tags to find your way.  Complete details on how to use the advanced search feature is available on the Searching SMC Wired document  linked under the Technology Support category.
  • Concerns provides quick access to report any of your concerns.
  • Directory allows you to search for employees at SMC before you even sign in. Search by either first name, last name or by department.
  • The Event Calendar allows you to view events publically available (before signing in) and events targeted to your role at SMC (after you sign in).
  • Maps will provide assistance in finding your way at either of our campuses.
  • Email and Calendar utilizes the easy to use Google gmail and calendar interfaces.

Ready to take a look

Click on the green Sign in link in the upper right hand corner of the screen when you are on the Home tab and login with your SMC Wired credentials.

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